I often get calls from people having trouble with "the internet". Most of the time it's because they are having problems with their browser... and most of the time that's Internet Explorer. When I arrive on-site, my first and most important fix is to suggest kicking Internet Explorer to the curb. Many people are unaware of what a “Web browser” is, so lets start there. A web browser is simply a program that allows you to look at webpages, or “browse the web”. Simple enough, right? What a lot...

I often receive calls from customers with slow computer issues. Very often when I plop down in-front of their computer I notice they have installed registry cleaners and “speed boosting” programs such as RegCure or "double my speed". One of the first things I do is kick those bad-boys to the curb.

I ask my customers if they noticed any speed increase by using said programs – and the answer has always been “no”. Of course I should probably have guessed this – I mean they are calling on...

In this video we demonstrate how to install memory in your computer to give it a speed boost.

For most people, there have been times where you wish you had access to your computer, to pull up an address, phone number or picture on your computer. There’s an app for that… several actually! These apps that allow you to access your computer as if you were sitting right in front of them are called Remote Access apps.

GoToMyPC is probably the most well-known remote access application, but others exist that don’t charge. The main difference? The advertising budget.

Two remote...