Technology for the average Joe

A “Virtual PBX” is an internet based phone system that allows for tons of professional features often at a fraction of the cost of running your own PBX.

What does such a system get you? Think of all the fancy stuff that happens when you call a large company. For specifics, let’s look at what we’ve done at PcComputerGuy with our Virtual PBX hosted through Jive Communications.

First, you start off with a SIP based phone. These IP phones connect to your existing internet connection. Some of them are even wireless such as our Cisco SPA525G2 SIP phone.

Then you partner with a company that you plan on hosting your phone service. We again choose Jive. We tried Ring Central and were not pleased with the customer service or quality of the calls.

Each system has it’s own way of configuring the features of your phone system, but think of it very much like a corporate level phone system complete with extensions, call queues, forwarding to cell phones, custom music and more.

Continue reading at: http://www.pccomputerguy.com/Tech-Tips-Podcast-Virtual-PBX-Phone-Systems